Department: | Quality Analysis |
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Position: | QA Lead |
Role and responsibilities: | Core Responsibilities: · Ability to create test cases, execute them & mentor juniors / intermediates in the team in creation of test cases to ensure a complete coverage of the task at all levels · Assume responsibilities of a task leader and work closely with Project lead to plan the task for the day and assign sub tasks to team members · Ability to create & execute test plans & test scenarios for the assigned project & be actively involved within the team for task execution as a task lead/feature owner · Complete assigned tasks with the expected level of quality in time & support juniors and intermediates to complete the task on time with quality · Ability to review assigned feature of the game, to analyze and find all bugs · Fluent with bug reporting, regression process, bug database management and ensure timely regression of issues for himself/herself and the team · Need to keep himself/herself updated with the project issues and track issues of the team to have them fixed · Maintain QC & Project Standards for bug writing, ensures the same is done by others in the team · Proactively raise alarms when he/she comes across a major issue and communicate it to Lead/PM with a list of issues/concerns · Guides & helps juniors within the team to optimize their work practices and work towards being efficient · Maintain a feature effort tracker for the team and optimize the test results accordingly with the support of leads · Keep a track of the progress of tests through the day and ensure that all deliverables meet the deadlines without any compromise on quality · Takes ownership/responsibility of the team in absence of Leads · Involved in QC/Project Training as a Trainer for onboarding new joiners, also contribute towards the training program with suggestions and content · Create the training content for the team by collecting relevant information, creating a framework around it and suggest the training needs required for the team members to team managers · Ability to identify training needs from Dev. QC and work along with the manager to setup the same for the team · Use experience to share best practices within the team and avoid mistakes from previous projects · Escalate issues regarding the team's motivation/working/bonding/conflicts to the team lead, suggest viable actions and work towards having a positive environment in the team · Acquainted with different tests for video games (Compliance, Compatibility, Special Tests, etc.) · Complete awareness of the gaming industry (market leaders, upcoming lineup of games, current gaming trends, end user tendencies, etc.) · Look for the available tools which were already developed and how we could efficiently use them on current project with minor changes and additions. · Aware of the current projects competitors and updated with user feedback from relevant forums · Actively initiate transversal activities and contributes to existing activities within the team · Awareness on QC/Project vision & supporting pillars Technical Knowledge: · Strong knowledge of the Game/Feature design, with the help of design documents and strong collaboration with the dev team · Should have strong knowledge of different test methodologies e.g., Sanity, Smoke, Localization etc · Familiar with production processes like sprint cycles, agile methodology, production pipeline, scrum, etc · Well aware about the Game design, brand history and helps improve awareness about this within the team and constantly improve on the same · Has a good understanding of the scope of automation and comes up with use cases for the tasks/features he/she worked on · Have strong knowledge on SDLC/SGP processes and support the QC lead in planning the tests for smooth execution of validations Collaboration: · Communicates clearly and constructively in complex situations to reach objectives & consistently use data to back up his/her views in both written & verbal formats to build the ability to convince others · Clearly expresses their views in both written & verbal communication · Collates information on tasks from Dev Partners and shares it proactively within the team & collates all the queries of the QC team members and shares it with the Production team for answers · Communicate with the development team in regards with the game area that you are in charge of and proactively share this knowledge with team · Very good written (mails, reports, etc.) and spoken English (giving feedback, participation in meetings, skype calls with production team & 3rd Parties) in a professional setup Reporting: · Ability to collate information from multiple tasks and consolidate it into a complete feature report · Ability to keep a live track of the current feature health with the help of feature owners and report the details to the Leads and Dev partners Core Competencies: · With each pass on a task he/she improves the time taken and changes approach for himself and the team & shows clear signs of optimization in tasks/daily activities · Autonomous with his daily task/activities & has the ability to drive the team (Lead by example) · Ability to assess the risks on the assigned tasks and come up with viable solutions · Is able to resolve interpersonal conflicts within the team constructively · Analytical mind and good problem-solving aptitude (come up with real time solutions to everyday work-related problems) · Excellent mentoring and leadership skills · Passionate about Video Games (Thorough knowledge of video game genres and different factors that drive gaming experiences) · Creative, Inquisitive, Curious & proficient time manager · Consistently works towards improving their skill sets in order to achieve on their current role · A solid team player with previous experience of handling entire or parts of a team for a common objective Core Responsibilities: · Ability to create test cases, execute them & mentor juniors / intermediates in the team in creation of test cases to ensure a complete coverage of the task at all levels · Assume responsibilities of a task leader and work closely with Project lead to plan the task for the day and assign sub tasks to team members · Ability to create & execute test plans & test scenarios for the assigned project & be actively involved within the team for task execution as a task lead/feature owner · Complete assigned tasks with the expected level of quality in time & support juniors and intermediates to complete the task on time with quality · Ability to review assigned feature of the game, to analyze and find all bugs · Fluent with bug reporting, regression process, bug database management and ensure timely regression of issues for himself/herself and the team · Need to keep himself/herself updated with the project issues and track issues of the team to have them fixed · Maintain QC & Project Standards for bug writing, ensures the same is done by others in the team · Proactively raise alarms when he/she comes across a major issue and communicate it to Lead/PM with a list of issues/concerns · Guides & helps juniors within the team to optimize their work practices and work towards being efficient · Maintain a feature effort tracker for the team and optimize the test results accordingly with the support of leads · Keep a track of the progress of tests through the day and ensure that all deliverables meet the deadlines without any compromise on quality · Takes ownership/responsibility of the team in absence of Leads · Involved in QC/Project Training as a Trainer for onboarding new joiners, also contribute towards the training program with suggestions and content · Create the training content for the team by collecting relevant information, creating a framework around it and suggest the training needs required for the team members to team managers · Ability to identify training needs from Dev. QC and work along with the manager to setup the same for the team · Use experience to share best practices within the team and avoid mistakes from previous projects · Escalate issues regarding the team's motivation/working/bonding/conflicts to the team lead, suggest viable actions and work towards having a positive environment in the team · Acquainted with different tests for video games (Compliance, Compatibility, Special Tests, etc.) · Complete awareness of the gaming industry (market leaders, upcoming lineup of games, current gaming trends, end user tendencies, etc.) · Look for the available tools which were already developed and how we could efficiently use them on current project with minor changes and additions. · Aware of the current projects competitors and updated with user feedback from relevant forums · Actively initiate transversal activities and contributes to existing activities within the team · Awareness on QC/Project vision & supporting pillars Technical Knowledge: · Strong knowledge of the Game/Feature design, with the help of design documents and strong collaboration with the dev team · Should have strong knowledge of different test methodologies e.g., Sanity, Smoke, Localization etc · Familiar with production processes like sprint cycles, agile methodology, production pipeline, scrum, etc · Well aware about the Game design, brand history and helps improve awareness about this within the team and constantly improve on the same · Has a good understanding of the scope of automation and comes up with use cases for the tasks/features he/she worked on · Have strong knowledge on SDLC/SGP processes and support the QC lead in planning the tests for smooth execution of validations Collaboration: · Communicates clearly and constructively in complex situations to reach objectives & consistently use data to back up his/her views in both written & verbal formats to build the ability to convince others · Clearly expresses their views in both written & verbal communication · Collates information on tasks from Dev Partners and shares it proactively within the team & collates all the queries of the QC team members and shares it with the Production team for answers · Communicate with the development team in regards with the game area that you are in charge of and proactively share this knowledge with team · Very good written (mails, reports, etc.) and spoken English (giving feedback, participation in meetings, skype calls with production team & 3rd Parties) in a professional setup Reporting: · Ability to collate information from multiple tasks and consolidate it into a complete feature report · Ability to keep a live track of the current feature health with the help of feature owners and report the details to the Leads and Dev partners Core Competencies: · With each pass on a task he/she improves the time taken and changes approach for himself and the team & shows clear signs of optimization in tasks/daily activities · Autonomous with his daily task/activities & has the ability to drive the team (Lead by example) · Ability to assess the risks on the assigned tasks and come up with viable solutions · Is able to resolve interpersonal conflicts within the team constructively · Analytical mind and good problem-solving aptitude (come up with real time solutions to everyday work-related problems) · Excellent mentoring and leadership skills · Passionate about Video Games (Thorough knowledge of video game genres and different factors that drive gaming experiences) · Creative, Inquisitive, Curious & proficient time manager · Consistently works towards improving their skill sets in order to achieve on their current role · A solid team player with previous experience of handling entire or parts of a team for a common objective Technical Competencies: · Have a strong gaming background with strong knowledge of the gaming industry and new technologies · Well acquainted with the tools he is working on and helps troubleshoot issues faced on them by the team & helps improve the overall platform knowledge within the team · Need to have a thorough knowledge on all the gaming terminologies (Scopes, Components etc.) · Well acquainted with MS Office and helps troubleshoot problems faced by Juniors and assist team by creating MS office templates that can be reused · Excellent skills & hands on experience of using any defect tracking tool (JIRA, Dev Track, Bug Zilla etc.) and utilizes the same to keep updated with the project issues · Have strong knowledge & ability to execute 1st party compliance guidelines · Ability to troubleshoot technical and IT issues & also help/support the junior members in the team in troubleshooting their issues · Play games of the Genre he/she is working on in order to understand the genre better · Have good understanding of the scope of automation and comes up with use cases for the tasks/features he worked on for Task optimization · Ability to execute complex technical & legal requirement checks on any platform Behavioral Competencies: · Is approachable by other members in the team and provides valuable suggestions, feedback for improvement/troubleshooting the problems · Builds professional relationship across the organization & treats others in a respectful & supportive manner · Need to be autonomous and perform/handle the tests efficiently · Is passionate towards her/his task/job · Work closely with other team-members to share, discuss and clarify issues essential to effective execution of project · Ability to drive specific tasks/features within the team by inculcating a culture of teamwork · Need to adhere to the confidentiality guidelines and abide by the policies set by the organization (NDA) · Need to work with inclusive mindset · Have a strong gaming background with strong knowledge of the gaming industry and new technologies · Well acquainted with the tools he is working on and helps troubleshoot issues faced on them by the team & helps improve the overall platform knowledge within the team · Need to have a thorough knowledge on all the gaming terminologies (Scopes, Components etc.) · Well acquainted with MS Office and helps troubleshoot problems faced by Juniors and assist team by creating MS office templates that can be reused · Excellent skills & hands on experience of using any defect tracking tool (JIRA, Dev Track, Bug Zilla etc.) and utilizes the same to keep updated with the project issues · Have strong knowledge & ability to execute 1st party compliance guidelines · Ability to troubleshoot technical and IT issues & also help/support the junior members in the team in troubleshooting their issues · Play games of the Genre he/she is working on in order to understand the genre better · Have good understanding of the scope of automation and comes up with use cases for the tasks/features he worked on for Task optimization · Ability to execute complex technical & legal requirement checks on any platform Behavioral Competencies: · Is approachable by other members in the team and provides valuable suggestions, feedback for improvement/troubleshooting the problems · Builds professional relationship across the organization & treats others in a respectful & supportive manner · Need to be autonomous and perform/handle the tests efficiently · Is passionate towards her/his task/job · Work closely with other team-members to share, discuss and clarify issues essential to effective execution of project · Ability to drive specific tasks/features within the team by inculcating a culture of teamwork · Need to adhere to the confidentiality guidelines and abide by the policies set by the organization (NDA) · Need to work with inclusive mindset |
Requirements: | · Previous experience with team handling and team management is a plus · Familiar with the e-sports scene on an international level · Hands-on experience with any Automation Tools · Awareness of Machine Learning, AI, Data Analysis · ISTQB certified in manual Testing & Automation · Hands-on knowledge on Network configuration & Network tests · Hands-on knowledge on scripting and ability to develop tools |